Growth built on solid foundations

Before opening our first care home, we asked ourselves how we could make a real difference – not only to the lives of our residents but also to the care sector as a whole. The goals we set ourselves underpin our entire business, and we constantly check that we always deliver. These goals are to:

  • Identify aspirational care homes in locations with strong transport links.
  • Coordinate a high-specification redevelopment.
  • Provide a luxury standard of accommodation.
  • Ensure all homes provide the highest standard of care.
  • Offer a wide range of activities for residents.
  • Encourage residents to make our home their home.

Our Ethics

At Arcus, we are committed to operating a successful, sustainable and socially responsible care home business, both as an employer, in how we work with our residents and also in terms of the positive contribution we make to the wider community and our environment.

We understand that our care homes only derive value if they meet the needs of the residents who use them, and we therefore ensure all our services are bespoke to these requirements.

How we ensure we providethe very best care to our residents.

We constantly assess and challenge ourselves, looking at how we can do things better. The testimonials written by residents living in our homes, along with their friends and family members, go a long way to shaping how we deliver our care.

“Too often we underestimate the power of atouch, a smile, a kind word, a listening ear, orthe smallest act of caring. All of which havethe potential to turn a life around.”

Phillip, Shamille, Chaz, Em and Jimmy June, 2017